Privacy Policy

Privacy Policy

1. Introduction
This Privacy Policy explains how https://elvira-uk.com/ collects, uses, and protects the personal information of users and customers, in accordance with the General Data Protection Regulation (GDPR).
By using our website, you agree to the terms of this Privacy Policy.

2. Data Controller
Name: HANTA COMMERCE LTD Company Registration Number: 17493391 Registered address: 128 City Road, London, EC1V 2NX, United Kingdom Email address: contact@elvira-uk.com

3. Data Collected
We collect various categories of personal data from users, including:

  • Identification information: first name, last name, postal address, email address, telephone number.
  • Payment information: bank card details (encrypted and secured via our payment service provider).
  • Browsing data: IP address, browser type, pages visited, time spent on the website.
  • Order-related data: purchase history, products viewed, shopping cart, preferences.

This data is collected when you browse our website, create a customer account, place an order, contact us, or subscribe to our newsletter.

4. Purposes of Data Processing

  • Order processing: payment management, delivery, and order tracking.
  • Website and customer service improvement.
  • Marketing and communication (subject to your consent).
  • Website security: fraud prevention and transaction security.

5. Data Sharing
Personal data may be shared with payment service providers, delivery and logistics services, and data analytics providers. These service providers undertake to respect the confidentiality and security of the data.

6. Data Retention

  • Order data: retained for 5 years after completion of the order.
  • Browsing data: retained for 13 months.
  • Marketing data: retained until the user unsubscribes or for up to 3 years after the last contact.

7. Your Rights
You have the right of access, rectification, erasure, restriction, data portability, and the right to object. To exercise these rights, contact us at: contact@elvira-uk.com

8. Data Security
We implement appropriate technical and organisational security measures to protect your data. Financial transactions are secured using SSL/TLS encryption protocols.

9. Cookies
Our website uses cookies to improve the user experience, analyse website traffic, and provide targeted advertising. You may modify your browser settings at any time to accept or refuse cookies.

10. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with an updated date.

11. Contact
📧 contact@elvira-uk.com